However, the Android API used by Jabber IM will do it's best to provide a photo for contacts using any number of In CUCM the Cius device configuration for Company Photo Directory is used by the Jabber phone client for directory look ups. You can get this working just by referencing UID rather than sAMAccountName.Īlso, it's important the case matches AD, so double check the attribute in your AD. In this case you are using %%UID%%.jpg, for both the CUCM Company Photo Directory and ´Company Photo Directory´ option and enabled the following: ´Presence and Chat Server Type´ option is configured as ´Cisco Unified Presence´, on To resolve this issue so adjusted the LDAP mappings to use thumbnailPhoto instead and it began working fine.Ĭonfiguring Cius the photo contact is not displayed, It was found that there was no photo populated in the You have also set all LDAP connections to port 389. You verified that the UPC photo LDAP field is set to jpegPhoto.
The pictures are displaying fine in Jabber for Windows 9.x, Jabber IM on iOSīut are not displaying on CUPC 8.5.x on Windows or Jabber for MAC 8.6.x. While starting to load pictures into AD and want them to display in all IM clients. Unable to get photos displayed in CUPC 8.x. The photos must be manually deleted from the local cache in the directory above before Jabber will get the new contact photos.
If the contact photo changes in Active Directory, Jabber will not update this change in the client. When Jabber initially pulls photos from AD, regardless of whether it is in the thumbnail or jpegPhoto attribute, the photo is downloaded toĬ:\Users\\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Photos The show contact pictures box is enabled in the application. Our Jabber clients continue to see only the old image file. The users with the CUPC clients get the updated image right away. The change is not replicated to users with the Jabber Client. In the Cisco Jabber Client (9.0.1), if we update a user's image in our Active Directory environment, The issue was jabber-config.xml could not be retrieved from CUCM, after reuploading and restarting TFTP it worked fine. It works ok with Jabber for iPhone and iPad.
Jabber for Windows 9.1.0 is unable to show the contact pictures. When you were previously running CUPC, the photos were displayed.įor Jabber for Windows click to call is only available in Outlook for the current release. You have configured the Jabber-config.xmlĪnd the Jabber setting in CUPS but still the contact photos dont show up in the client. You would like to pull the contact Photos from the webserver. You are running Cisco Jabber for Windows version 9.0.1 build 8802. So that when the Cisco Jabber Windows looks for the pics, it is able to display them. With a BAT script which copies the contents of one folder to another The issue is Cisco Jabber for Windows Photo Retrieval copies pics to Wrong folder and the workaround is Jabber for Windows creates some folders under C:\Documents and Settings\\Configuración local\Datos de programa\Cisco\Unified Communications\Jabber\CSF and when the Cisco Jabber client retrieves an avatar, the module tries to save it under: C:\Documents and Settings\\Configuración local\Datos de programa\Cisco\Unified Communications\Jabber\CSF\Photos\ and I think it is not able to save nor to retrieve the photo from that folders. To resolve this issue you need to Add the photo attribute on the CUPS Setting. Jabber Client on iPad does not display LDAP contact pictures This took care of the client not being able to connect to the LDAPĪs for the pictures, you just had to change their mapping to be sAMAccountName and that So, rewrote the jabber-config file and change the connection usernameįrom the long format of "cn=user, dc=domain, dc=com" to be the e-mail. Looking up the error, all it says is that there is a local connection error.
When looking at the reason code for why the client was not connecting to LDAP you got:Ġx8007203bL. Search active directory for users who were not already in your contacts list in CUPC. User contact photos are not working and you are unable to You have upgraded Presence from 8.5 to 8.6.3. Update the url in the Jabber config file. You are having a URL for the photos and using Directory Type EDI. The photos were not getting shown in Jabber. you do not use AD for the photo store and would like to link the photos to your Jabber contacts. You have upgraded your Presence and want to use the Jabber client. This document describes some of the issues were cisco jabber client fails to display the photos.